General

1. What is OneWire?

OneWire offers a single, cloud-based recruiting platform to seamlessly find, manage, and engage with prospective talent for your firm. Employers can leverage a community of over 380,000 active and passive candidates while maintaining institutional memory throughout the recruitment process through a self-refreshing CRM platform. Backed by the power of our user-friendly technology, OneWire is transforming the way employers source, share, and hire exceptional finance talent.

2. How is OneWire different from other recruiting solutions?

OneWire is the largest online resource for finding finance talent. Candidates maintain their profiles throughout their lifetime, so the community of 380,000 finance professionals stays fresh as candidates continue to update their resumes over time. We offer a suite of solutions to fit every recruiting need, from a single job posting, to pipelining for future hires, to full executive search.

3. Who uses OneWire?

OneWire works with hundreds of financial services, Fortune 500, and Global 2000 companies. Finance professionals of all levels create detailed OneWire profiles to connect with employers.

4. Is OneWire just for finance companies?

No, our clients range from consumer goods and retail companies to manufacturing and energy. If the talent you’re looking for requires a finance skill set, we can help you find it.

Products

5. What is a candidate view?

A candidate view is the ability to see a candidate’s full OneWire Profile and resume when using Try Search or a customized solution. Candidate views may be limited per job posting; however you always have the ability to purchase more or inquire about our unlimited plans.

6. What is a Talent Community?

Every employer has an exclusive Talent Community on OneWire. Candidates join your Talent Community by applying to a job at your company or identifying that they are interested in working for you. Candidates maintain their own profiles, so their information stays up-to-date. This community of candidates is specific to your organization, will grow over time, and can be tapped into as a great source of potential employees or referrals. Best of all, you always have access to your Talent Community!

7. How do I access my Talent Community?

You can always access your Talent Community by logging into your account. The best part is that you don’t need to have an active account with OneWire to remain connected to candidates you acquired during your time as a OneWire client. Your Talent Community is perpetual and it’s yours!

8. My job was flagged. What does that mean?

If a job posting seems to be in violation of OneWire’s Job Posting Guidelines, it will be flagged and you will be notified. You may edit your job posting to clear the issue and re-submit the job for approval. Once the issue is resolved, it will be approved and you’ll be all set!

9. What do I do if my job posting is flagged?

If your posting is flagged, you can edit the job posting to resolve the issue and re-submit the posting for approval. If the issue is unclear, you will be contacted by a OneWire representative. Once resolved, it will be approved and you’ll be all set!

10. How can I search for candidates in OneWire’s community?

You can search for candidates using our recruitment platform or by contacting Sales to customize a recruitment solution that fits your hiring needs. You can also try our search feature here.

11. How do I sign up for an annual subscription?

Contact Sales for more information on our products and pricing.

12. How do I buy more job postings?

You can always post online, or you can Contact Sales for higher volume advertisements or custom solutions.

13. What is OneWire Managed Services?

OneWire’s Managed Services solution offers a more hands-off approach to recruiting. Our Managed Services team will source, prescreen and vet applicants so that you only interact with the most qualified candidates. Visit our Managed Services page to learn more.

14. What is OneWire Executive Search?

Executive Search is OneWire’s high-touch executive search practice specializing in financial placements across investment banking, private equity, venture capital, hedge funds, and asset management. Combining decades of industry-focused executive search experience with advanced search technology and OneWire’s community of finance professionals, our executive search team delivers highly qualified finance candidates and a superior recruiting experience. Visit our Executive Search page to learn more.

Contact

15. Who do I contact if I need help?

For questions about Finance & Billing, Account Support, and Job Postings please reach out at customers@onewire.com
For all other questions, please Contact Us.

Billing and Payment Information

16. What types of credit card does OneWire accept?

OneWire accepts all major credit cards.

17. Will I get a receipt for my purchase?

If you pay by credit card, you will automatically receive a receipt to the email address associated with your account.

18. How do I request a copy of an invoice?

If you would like a copy of an invoice or have questions about your invoice, contact our billing department at customers@onewire.com and they will be happy to help you.